In the News

Pint-Sized Price Surge: Why Your Pub Drinks May Soon Cost More During Peak Hours

Geoff Riley

20th November 2024

Picture this: It’s 9:59 p.m. at O’Neill’s pub on London’s Wardour Street. You glance at your £7.40 pint of Brewdog IPA, wondering if a sip at 10:01 p.m. is worth £2 more. Welcome to surge pricing—sometimes as bitter as the beer you ordered. Surge pricing, or dynamic pricing, is no longer just the gripe of late-night Uber users. It’s gaining traction across sectors from hospitality to transport and beyond. But what’s the economic logic behind this fluctuating pricing phenomenon?

Market Signals: When Supply and Demand Tango

At its core, surge pricing reflects a fundamental tenet of economics: supply and demand. As demand spikes—be it for a Friday night cab, a hotel room during peak holiday season, or a pint at 10 p.m.—businesses raise prices. Higher prices can serve as a signal to consumers to reconsider their purchase or seek alternatives. This incentivises suppliers (like cab drivers) to enter the market when demand is high, thereby increasing overall market supply and smoothing shortages.

For example, Uber’s surge pricing isn’t just a nuisance; it helps allocate limited rides during peak hours to those who value them most. When the price goes up, the trade-off becomes real: Is consumer surplus—what you're willing to pay minus what you actually pay—still worth it? The answer depends on whether a consumer’s desperation outweighs their willingness to fork out extra cash.

From Happy Hour to “Not-So-Happy” Hour

O’Neill’s surge pricing after 10 p.m. draws groans and eye-rolls, but in essence, it works like “reverse happy hour.” When demand spikes, prices climb to offset additional variable costs, such as extra security. In economic terms, this is a form of price discrimination: charging different prices for essentially the same good based on demand fluctuations. While it enhances producer surplus (revenues minus costs), it’s no toast to consumer surplus.

Dynamic pricing can improve economic efficiency in markets with fluctuating demand, but it also risks alienating consumers if perceived as unfair. Concert ticket buyers, for example, balk at paying hundreds more than advertised due to Ticketmaster’s “dynamic” model—especially if they see no added value. Merlo, from Imperial College, points out that when consumers feel ripped off without receiving commensurate benefits, market failure—where resources are misallocated—may ensue.

Monopoly Power and Revenue Maximisation

Surge pricing can mimic monopoly behaviour when firms exert significant market power. With limited competition, a pub chain like Stonegate Group can charge 20p more per pint during peak times without fear of patrons fleeing en masse. This boosts total revenue by capitalising on price inelastic demand —where customers are unlikely to change their behaviour despite price increases. But monopoly power isn’t always celebrated in economics; excessive price hikes can lead to market inefficiencies, consumer dissatisfaction, and cries of “price gouging.”

When AI Sets the Price Tag

Dynamic pricing increasingly relies on AI-driven algorithms, optimising revenue in real time. Airlines have used this for decades, and now theme parks and energy companies are catching on. Merlin Entertainments’ AI models aim to prevent overcrowding by flexing prices, while utility companies with smart meters could introduce time-of-use pricing to manage energy consumption. However, when algorithms “decide,” the lack of transparency can leave consumers frustrated, reinforcing calls for regulatory oversight.

Balancing Act: When Is Surge Pricing “Too Much”?

The challenge lies in perception. As with Oasis tickets soaring from £148.50 to £355.20, excessive surges can appear exploitative, eroding consumer trust and sparking political debates over fairness. Economists often wrestle with the balance between consumer and producer surplus. Done right, dynamic pricing allocates resources more efficiently, raises total surplus, and addresses supply-demand mismatches. Done poorly, it creates a “surge” of discontent.

Final Thoughts: The High Price of Low Patience

As surge pricing expands, savvy consumers need to understand the economics driving their bills. So next time you see a pint priced as a luxury item, remember: You’re not just paying for hops and barley; you’re funding an economic experiment in consumer behaviour and market efficiency.

Glossary of Key Economics Terms

  1. Consumer Surplus: The difference between what a consumer is willing to pay and what they actually pay.
  2. Dynamic Pricing: Adjusting prices in response to real-time demand and supply conditions.
  3. Economic Efficiency: Optimal allocation of resources to maximize total surplus in the market.
  4. Inelastic Demand: A situation where demand does not change significantly in response to price changes.
  5. Market Failure: Inefficient allocation of goods and services, often due to monopolies, information asymmetry, or externalities.
  6. Monopoly Power: Market power that allows a firm to control prices due to lack of competition.
  7. Price Discrimination: Charging different prices to different consumers for the same product based on willingness to pay.
  8. Producer Surplus: The difference between the revenue received by producers and their costs of production.
  9. Total Revenue: The total amount of money a firm receives from selling goods or services.

Retrieval Questions for A-Level Students

  1. What is surge pricing, and how does it differ from traditional pricing models?
  2. Explain how surge pricing reflects the economic principle of supply and demand.
  3. Discuss how dynamic pricing might improve or harm economic efficiency in a market.
  4. Define price discrimination and give an example from the hospitality sector mentioned in the article.
  5. How does monopoly power influence the ability of firms to implement dynamic pricing?
  6. In what way might AI-driven dynamic pricing present transparency issues for consumers?
  7. Describe how surge pricing might lead to changes in consumer surplus.

Geoff Riley

Geoff Riley FRSA has been teaching Economics for over thirty years. He has over twenty years experience as Head of Economics at leading schools. He writes extensively and is a contributor and presenter on CPD conferences in the UK and overseas.

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