Blog
Mobile roaming charges and information failure
22nd March 2010
From July 2010 the EU is introducing price caps on the roaming charges facing users of mobile / smart phones but beyond the boundaries of the EU in countries such as Turkey, New Zealand and the United States there are dangers that smart phone users might face horrendously expensive bills - a 10 minute video downloaded with five music tracks could cost £200! A simple email with an attachment could cost £8. Is there any way that price caps could be extended? Or are users simply suffering from information failure by not understanding how to disable the roaming facility? This BBC video provides a timely reminder of the risks.