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Technological Change - The Decline of Blackberry

Jim Riley

30th August 2013

We've featured Blackberry CEO Thorsten Heins and the plight of smartphone brand Blackberry several times here on the Business Studies Blog and in our BUSS4 exam workshops. Over the summer of 2013, things have not gone well for Blackberry despite the launch of two crucial new products in March 2013 and now the future of Blackberry's parent company - RIM - is in doubt.

It is tempting to think of Blackberry users in the same way we did of people who drove Skoda cars in the 1980s or who kept faith with Betamax video recorders long after the VHS format became the industry-standard. Although there are still over 70 million Blackberry users, as you can see from the chart below, Blackberry's market share of the global smartphone industry has declined rapidly in the last couple of years. It is hard to think of a way back for the brand. It's not really that Blackberry has outdated product features or a poorly-stocked app store. The issue, I think, is that Blackberry is no longer cool.

One statistic sums up the problems Blackberry is facing. In the first three months of 2013, Blackberry shipped 2.7 million handsets using their new operating system. Compare this the 37.4 million iPhones shipped by Apple over the same period.

Source: Financial Times

Against a backdrop of falling market share and widening losses, Blackberry has announced it is considering de-listing their shares on the stock market and instead going private. It will also look at other options to revive its fortunes, including potential joint ventures, alliances and strategic partnerships.

Blackberry does have some favourable factors - not least a $3 billion cash pile and - for the moment - nearly seventy million registered users.

There is also space in the mobile market for a third operating system to rival Apple’s iOS and Google’s Android which together account for more than 90 per cent of the global smartphone market. If Blackberry does effectively leave the market for consumer-focused hardware devices this creates a fresh opportunity for Nokia and their software partner Microsoft. Will Blackberry return to being largely the preserve of security conscious large businesses and institutions?

And one from the comedy archives!

Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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