Blog
Strategy: eBay bets on Mobile Payments and PayPal
22nd April 2013
Another fascinating interview with a tech CEO here. Some great insights into how technological change is providing opportunities for his business.
John Donahoe, the CEO of eBay, is interviewed here by the FT. Donahoe explains how he achieved the turnaround at eBay. Two key parts to the strategy were "betting early" (i.e. taking a calculated risk) on mobile devices and on PayPal, eBay's payment platform.
Donahoe explains that more and more consumers are using mobile devices to make payments, particularly through apps. He expects many more mobile apps will accept PayPal in the near future rather than accept credit card payments. The rise of "digital wallets" alongside web-based payments sounds like a winning combination for eBay.