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Organisational Culture under Examination in the NHS

Jim Riley

7th February 2013

What a powerful but also distressing story this is. The loss of so many lives because of a failed organisational culture at the Mid-Staffordshire NHS Trust.The news has been packed with reactions to the findings of a public inquiry into the failings of Stafford Hospital. The Francis Report has called for sweeping changes (290 recommendations in total) to the culture and regulation of the NHS in England.The Mid-Staff scandal illustrates so explicitly the link between organisational culture and leadership - they are two sides of the same coin.Below are some resources which help students understand the background to the Francis Report and also gather evidence on the reasons for, and effects of the inadequate organisational culture at Mid-Staffs.

This video from Channel4 News explains the background to the Mid-Staff scandal:


Campaigner Julie Bailey demands resignations:

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More from Julie Bailey:


Robert Francis QC presents his report - 20 mins (excellent insights into culture in the first few minutes)


Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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