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Lesson Worksheet - Managing Quality (Introduction)

Jim Riley

1st August 2010

This lesson worksheet covers the basics of an important curriculum topic - managing production quality. In includes a series of short-answer questions covering topics such as the meaning of quality, the costs of poor quality, quality control, quality assurance and TQM.

Download lesson worksheet on managing quality

Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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