Human Resources strategies to motivate employees in the retail industry - a case study of Metcash

Coles and Woolworths have always been the leading supermarket chains in Australia. Of late, IGA is rising as a third force in the grocery retail business. The success behind IGA is attributed to the Human Resource strategies of its parent company, Metcash. Right from having a solid internal communications process to offering professional development opportunities for employees, Metcash has taken a number of initiatives to keep its staff motivated. This case study offers practical insights into Herzberg’s motivational factors of job enrichment and job advancement. Read the human resources strategies used by Metcash here …………