Author: Jim Riley Last updated: Sunday 23 September, 2012
Introduction
This model is similar in some respects to the
well-established Ansoff Model. However, it
looks at growth strategy from a slightly different perspective.
The McKinsey
model argues that businesses should develop their growth strategies
based on:
Growth can be achieved by looking at business opportunities
along several dimensions, summarised in the diagram below:
•
Operational skills are the “core competences” that a business
has which can provide the foundation for a growth strategy. For example,
the business may have strong competencies in customer service; distribution,
technology.
• Privileged assets are those assets held by the business that are hard
to replicate by competitors. For example, in a direct marketing-based business
these assets might include a particularly large customer database, or a
well-established
brand.
•
Growth skills are the skills that businesses need if they are to successfully “manage” a
growth strategy. These include the skills of new product development, or
negotiating and integrating acquisitions.
• Special relationships are those that can open up
new options. For example, the business may have specially string relationships
with trade bodies
in the industry that can make the process of growing in export markets easier
than for the competition.
The model outlines seven ways of achieving growth,
which are summarised below:
Existing products to existing customers
The lowest-risk
option; try to increase sales to the existing customer base; this is about
increasing the frequency
of purchase and maintaining customer loyalty
Existing products to new customers
Taking the existing customer
base, the objective is to find entirely new products that these customers
might buy,
or start to provide products that existing customers currently buy from competitors
New
products and services
A combination of Ansoff’s market development & diversification
strategy – taking a risk by developing and marketing new products.
Some of these can be sold to existing customers – who may trust the
business (and its brands) to deliver; entirely new customers may need more
persuasion
New delivery approaches
This option focuses on the use
of distribution channels as a possible source of growth. Are there ways in
which existing
products
and services can be sold via new or emerging channels which might boost sales?
New geographies
With this
method, businesses are encouraged to consider new geographic areas into which
to sell their products. Geographical expansion
is one of the most powerful options for growth – but also one of the
most difficult.
New industry structure
This option considers the possibility
of acquiring troubled competitors or consolidating the industry through
a general acquisition
programme
New competitive arenas
This option requires a business
to think about opportunities to integrate vertically or consider whether
the skills
of the business
could be used in other industries.
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