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Author: Jim Riley Last updated: Sunday 23 September, 2012
Delegation involves the assignment to others of the authority for particular functions, tasks, and decisions.
The main advantages and disadvantages of delegation can be summarised as follows:
| Advantages | Disadvantages |
Reduces management stress and workload Allows senior management to focus on key tasks Subordinates are empowered and motivated Better decisions or use of resources (potentially) Good method of on-the-job training |
Cannot / should not delegate responsibility Depends on quality / experience of subordinates Harder in a smaller firm May increase workload and stress of subordinates |
Empowerment is giving employees the power to do their job. The aim of empowerment is that
The concept of empowerment is closely linked to motivation and customer service. Employees need to feel that their actions count – and empowerment is about making this happen.
Empowerment is a catch-all term that covers:
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